Responsible gambling

Responsible Gaming at Cashimashi Casino

At Cashimashi Casino, we prioritize responsible gaming practices to ensure our players enjoy their experience while maintaining a safe and healthy relationship with online gambling.

Recognizing Problem Gambling

We understand that problem gambling can affect anyone, regardless of age or background. Our self-assessment questionnaire is available on our Responsible Gaming page to help you identify potential issues.

Our Commitment to Responsible Gaming

• We will do our best to put you in touch with one or more agencies or individuals in the territory in which you reside who are specialists in dealing with problem gambling.
• Our support team can facilitate referrals via email or live chat if needed.
• We offer comprehensive responsible gaming tools, including:
  • Deposit limits
  • Self-exclusion (temporary and permanent)
  • Session reminders and time-out options
  • Game-play monitoring

Self-Exclusion Options

We provide two self-exclusion options to help you maintain control over your gaming habits:

1. Temporary Self-Exclusion: Set a duration for account lockout, during which time you will not be able to place bets or access your balance.
2. Permanent Self-Exclusion: Close your account permanently and have your balance refunded within 5 business days.

Account Closure

If you decide to close your account, we will ensure that:

• No marketing communications are sent to your registered email address
• Deposits are rejected
• Your account is inaccessible

Problem Gambling Organizations

We provide links to various problem gambling organizations worldwide:

• For Polish-speaking players:
  • Centrum Zdrowia Psychicznego (Polish Mental Health Center)
  • Anonimowe Alkohole (similar to AA)
  • National Institute of Mental Health
• International organizations:
  • Gamblers Anonymous
  • National Problem Gambling Council
  • Begambleaware.org
  • Ncpg.org.au

Your Safety is Our Priority

We strive to create a safe and enjoyable environment for all our players. If you feel you need assistance or have concerns about your gaming habits, please do not hesitate to contact us.

We are committed to providing a responsible gaming experience at Cashimashi Casino.